H
Response from the owner
a month ago
Dear Mr. Gagan Mohite Sir, Greetings from Hotel Invitation groups We are truly sorry to hear about your experience and sincerely regret the discomfort caused to you. This feedback is taken with utmost seriousness by our management. At our hotel, food hygiene, guest safety, and respectful service are non-negotiable standards. If there has been any lapse from our side, we are fully prepared to take immediate and strict corrective action. Our management does not support negligence at any level. We respectfully request you to please connect with us directly so that you may explain the incident in detail to our Management / MD / Owner. Your direct interaction will help us clearly understand what happened on that day and time and enable us to take appropriate action wherever required. Kindly request you to call us at your convenience: 97408 74284 99999 12345 YOUR FEEDBACK HELPS US IMPROVE, AND YOUR GUIDANCE WILL DIRECTLY SUPPORT BETTER SERVICE STANDARDS. WE GENUINELY VALUE YOUR TIME AND OPINION, AND WE ARE COMMITTED TO ADDRESSING ANY LAPSE WITH UTMOST SERIOUSNESS. IF THERE HAS BEEN ANY MISTAKE FROM OUR SIDE, WE ARE READY TO TAKE IMMEDIATE CORRECTIVE ACTION. WE HUMBLY REQUEST YOU TO PLEASE CONNECT WITH OUR MANAGEMENT SO THAT WE MAY UNDERSTAND THE MATTER CLEARLY AND RESOLVE IT PROFESSIONALLY. YOUR SUPPORT AND GUIDANCE WILL HELP US SERVE ALL OUR GUESTS WITH EVEN GREATER CARE AND RESPONSIBILITY. Warm regards, Management Hotel Invitation