Imperio Restaurant, Whitefield

Hello Anusree Rajeev ji , We are deeply sorry to hear that your recent experience with Imperio Restaurant, Whitefield was not up to your expectations, especially since you've been a loyal customer to us in the past. We understand how disappointing it can be to receive a subpar product, and we apologize for the inconvenience caused by the tiny portion, rock-hard brownie, and stale taste of the Death by Chocolate dessert. We also regret that our team failed to answer your calls, which is unacceptable and we apologize for the lack of responsiveness. We take full responsibility for the mistakes and assure you that we are taking immediate action to address these issues. We would like to request you to share the photos and videos you have as proof of your experience with us. We will make sure to investigate this matter thoroughly and take necessary steps to improve our quality and responsiveness. You can reach us at 080 6152 5151 to share the details. We assure you that we will resolve this issue right away. Once again, we apologize for the poor experience and any inconvenience caused. We value your feedback and appreciate your loyalty to Imperio Restaurant. We hope to have the opportunity to serve you better in the future. Warm Regards, Team Imperio Restaurant, Whitefield