Hotel Ranbirs Alambagh

Name: Hotel Ranbirs Alambagh
Address: KBC- 11, Kanpur Rd, Lucknow, Uttar Pradesh, India
Telephone: +915224327173
Rating: 4.3

675 votes

#438 of 3507 cafes in Lucknow

Indian

KBC- 11, Kanpur Rd

Lucknow, Uttar Pradesh, India

Singar Nagar

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Indian cuisine is well-cooked at Hotel Ranbirs Alambagh. Most users mention that the staff is hospitable. This place is notable for its cool service. From the visitors' point of view, prices are reasonable. This spot scored 4.3 in the Google rating system.

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serves delicious food

friendly staff lunch dinner breakfast great service

financier completo gat kare-kare

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Ratings of Hotel Ranbirs Alambagh

Google

(4.3/5)

675

Visitors' reviews on Hotel Ranbirs Alambagh

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Surendra. Kumar a month ago on Google

Nice hospitality very cool & cooperative staff nice food teast Service: 5

Response from the owner a month ago

Thank you, Surendra! We're so glad you enjoyed your visit and appreciate your kind words about our hospitality, staff, and food. We look forward to welcoming you back soon!

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Chhotu a month ago on Google

I stayed at Hotel Ranbirs, Lucknow yesterday and checked out today. Late at night, I felt hungry and checked the hotel menu. Since momos were not available on the menu, I brought them from outside. I politely explained and requested the manager that the item was not available in the hotel and asked to allow me to take it to my room. Despite this reasonable request, I was flatly refused and was forced to throw away the food. The most disturbing part was that the manager stood there watching, along with other staff members, while this happened, yet no one offered an apology, showed empathy, or tried to resolve the issue respectfully. This behavior was humiliating and completely against basic hospitality standards. I immediately informed the person who arranged the booking and explained the entire incident. He said he would “check with ma’am and get back,” but after that, my messages were seen and ignored, and no response was provided. This shows a complete lack of accountability. This so-called “no outside food” policy was never communicated at the time of booking or check- in. Enforcing undisclosed rules in such a rigid and insensitive manner reflects poor management, lack of training, and disregard for guest dignity. Overall, this was a highly unpleasant experience. I do not recommend Hotel Ranbirs Lucknow, to anyone who expects professionalism, transparency, or basic courtesy. Service: 1

Response from the owner a month ago

We are truly sorry to hear about your experience and the distress caused by this incident. This is certainly not the standard of hospitality we aim to provide. We are looking into this matter seriously to ensure our team understands and upholds our guest service values. We would appreciate the opportunity to discuss this further and make things right.

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