HOTEL NILACHAL

Name: HOTEL NILACHAL
Address: Just beside of Indian Oil petrol pump, Railway Station, Bahadupur, Krishnagar, Dhubulia, On, NH 12, near Bahadupur, beside NILACHAL FUELS
Telephone: +919382888133
Rating: 4.6

Restaurant

2763 votes

Just beside of Indian Oil petrol pump, Railway Station, Bahadupur, Krishnagar, Dhubulia, On, NH 12, near Bahadupur, beside NILACHAL FUELS

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Clients don't highly appreciate tea at this restaurant. The great location of HOTEL NILACHAL makes it easy to reach by any transport. Most people mention that the staff is professional at this place. The enjoyable service is a big advantage of this place. Based on the users' feedback on Google, this spot deserved 4.4.

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Ratings of HOTEL NILACHAL

Google

(4.6/5)

2763

Visitors' reviews on HOTEL NILACHAL

/ 167

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ALOK MISHRA a month ago on Google

Hello everyone !! Please view my comments very sincerely. 1.) Very bad odour inside the bathroom, unhygienic, bad smells in blankets, uncosy. 2.) We have booked from agoda, while booking was showing complementary breakfast, but while checking they said one person in one menu and that too single quantity, trust they even not aware of Complimentary breakfast. 3.) At last but not least, Not reliable, inexperienced, worthless and not family oriented. Service: 1

Response from the owner 18 days ago

Respected Sir, I want to express my sincere apologies for the experience you had at our establishment. We take your feedback seriously, and we are truly apologies that we fell short of your expectations. Your satisfaction is our priority, and we are committed to making things right. If you are willing, I would appreciate the opportunity to discuss this matter with you, Please feel free to contact me directly at 9382888133 and share your reservation no. for detailed investigation. Thank you for bringing this to our attention, and once again, I apologize for any inconvenience you experienced Sincerely, HOTEL NILACHAL

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sharodindu pal a month ago on Google

Dirtiest hotel I have stayed ever. Dirty rooms & washrooms with bad smell of damp which will follow you even after your check-out. No handwash in the bathroom. Don't know from where insects were coming and there were lots of them. Bathroom fittings are decade old and broken so are the walls and beds. The whole property is damp and stinky. Only plus point is it's location. We took 4 double bed rooms for 4 families and kids stopped going to washrooms because of its condition. In the morning, water stopped and bath room light went off suddenly. Intercom phone is dead and doorbells are not working. Food quality is good. Overall, I am sorry that I had book this hotel and will requests others to avoid. Service: 1

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Sourasish Chatterjee 3 months ago on Google

I had a pleasant stay at Hotel Nilachal. I was especially impressed with the friendly and helpful staff, neat and clean rooms, and the overall well-maintained environment, even with common washrooms which were kept very clean. The EV charging facility was a great convenience and definitely a plus point for travelers with electric vehicles. The food quality was decent, but I believe the restaurant could use some upgrades to match the overall service quality of the hotel. Overall, a comfortable and satisfying experience. Would recommend for short stays in the area. Service: 5

Response from the owner 2 months ago

Dear Sourasish Chatterjee, We're delighted to receive your glowing review! It's fantastic to know you were pleased with your visit to Hotel Nilachal. Comments like yours inspire us to keep doing what we do best. Thank you for your patronage and for sharing your experience. We can't wait for your next visit! Warm regards, Team Hotel Nilachal

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