Hotel BMD The Grand Bhilwara

Name: Hotel BMD The Grand Bhilwara
Address: 2nd floor, 49- 54, Bhilwara, Rajasthan, India
Telephone: +918905995742
Rating: 4.2

652 votes

#217 of 806 restaurants in Bhilwara

No info on opening hours

2nd floor, 49- 54

Bhilwara, Rajasthan, India

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A number of reviewers note that the staff is cute at Hotel BMD The Grand Bhilwara. Good service is something clients like here. The ambiance of this place is quiet. Google users awarded this place 4.2.

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Ratings of Hotel BMD The Grand Bhilwara

Google

(4.2/5)

652

Visitors' reviews on Hotel BMD The Grand Bhilwara

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Amit Kumar 9 months ago on Google

I have been staying at Hotel Grand BMD for the last two years. Initially, it was a good property, but now it has become very poor. I’ve had terrible experiences during my last visits, and my most recent stay was the worst. I will never return to this hotel and advise corporate travelers to seek other accommodations in Bhilwara, as there are many properties with better facilities. The food quality has deteriorated significantly, and the behavior of the restaurant and hotel staff is unacceptable. They show no responsibility and refuse to clean rooms after 11 PM. Nobody here takes responsibility for anything. The staff constantly deflects issues, claiming, “It’s not my job.” The restaurant staff ignores complaints, and management is nowhere to be found when needed. This hotel seems to operate on a philosophy of negligence. If you want to be treated with complete disregard and experience poor service, then this is the place for you. Otherwise, steer clear and find a hotel that actually values its guests. Service: 1

Response from the owner 8 months ago

Dear Precious Guest Mr. Amit Kumar, Thank you for taking the time to share your experiences during your recent stay at Hotel BMD The Grand Bhilwara. We sincerely apologize for the disappointments you encountered and appreciate your long-standing support and love over the past two years. We are truly sorry to hear that the quality of service and facilities did not meet your expectations. Your feedback regarding the food quality and staff behavior is concerning, and we take these issues seriously. Please be assured that we will address your comments with our team to ensure that we improve our service standards and guest experience. We strive to create a welcoming and attentive environment for all our guests, and we regret that we fell short during your visits. Your concerns regarding room cleaning and staff responsiveness will be reviewed with our management team to implement necessary changes even you can call on Management 8905995740 directly to more details. We understand your faced trouble and sincerely hope you will consider giving us "Another Chance" in the future to show you our "Commitment to improvement". Thank you once again for your valuable feedback. Best regards, Management Team, Hotel BMD The Grand Bhilwara

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Kuldeep Pokharna 10 months ago on Google

Experience was good as expected and taste of food also tasty.party hall was well arranged with capacity of 50 persons maximum.staff members not smiley as required. For photography rooftop awesome.***** Service: 4

Response from the owner 8 months ago

Dear Kuldeep Ji Sir, Thank you for your positive review! We’re delighted to hear that you had a good experience and enjoyed the tasty food. It’s great to know that the party hall met your expectations and that you appreciated the rooftop for photography. We truly value your feedback about our staff. We’ll work on ensuring that our team brings more warmth and smiles to our service. Thank you once again for choosing us, and we hope to welcome you back soon! Best regards, Manager & Team, Hotel BMD The Grand Bhilwara

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Raveena Dodani 10 months ago on Google

Very very very veryyyyyyyy worst hotel i ever visited. I’ll suggest if you want to celebrate birthday please don’t go our whole celebration was spoiled. They have lied for each n every thing over calls and after visiting there things were different and worst. Even food has worst quality and overpriced and were sugary in spite of ordering spicy. Even the staff has stolen our few things. They were not providing a fan in the hot humidity weather and not a proper space for having dinner. * don’t go for it and don’t waste your money*. they didn’t still give money back of our stolen things after promising and haven’t even felt sorry. Very shamed Service: 1

Response from the owner 11 months ago

Dear Raveena Ji, We are very sorry to hear about your recent experience at BMD The Grand Bhilwara. Celebrations are important, and we regret that we fell short on such a special occasion. Your comments about discrepancies in our communication, the food quality, and the uncomfortable conditions are deeply concerning. The ** allegation of theft ** is particularly troubling, and we are investigating this matter thoroughly. But We are very sorry to say that All things with you were go wrong at the same time it is suspected to All. As we investigated your delay of Food is reason of all thing So please it is requested to give Genuine and Trustworthy Review as expected. Please reach out to us directly at 8905955740 we can solve the issue. Sincerely, General Manager & Hotel Team BMD The Grand Bhilwara

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