Gochick Kalyan Nagar

First and foremost, I want to sincerely apologize for your recent experience at our restaurant. We are incredibly sorry to hear that the bun you received was spoiled and that it led to such a disappointing and unpleasant visit. This is absolutely not the standard we hold ourselves to, and we completely understand your frustration. Your feedback is extremely important to us, and we are taking this matter very seriously. We are already investigating how this could have happened and will be taking immediate steps to ensure it does not happen again. We’d love the opportunity to make it right. Please allow us to offer you [a refund, a complimentary meal, or a discount—customize based on your policy]. If you're willing, we’d also like to invite you back so we can provide the quality of food and service you rightly expect from us. Thank you again for bringing this to our attention, and we truly hope to regain your trust.

We express Our sincere apologies for the bad experience. Please know that your satisfaction is of utmost importance to us. As per our quality standard, we check food items and quality of the food before we deliver. As per the order, all the items were handed over to the Delivery Person. We request you to escalate to aggregator. Thank you for sharing your feedback. it will help us improve.

Thank you so much for the Lovely feedback