Eating perfectly cooked paneer tikka, prawn masala and spicy chicken is a nice experience here. Food delivery is an important advantage of this restaurant. The terrific staff meets you at Fayrouz all year round. People say that the service is professional here. You will pay attractive prices for dishes. The cute decor and exotic ambiance let visitors feel relaxed here. This place scored 4.1 in the Google rating system.
SundaySun | 9:30AM-3:15PM 6:30PM-11PM |
MondayMon | 11:55AM-3:15PM 6:30PM-11PM |
TuesdayTue | 11:55AM-3:15PM 6:30PM-11PM |
WednesdayWed | 11:55AM-3:15PM 6:30PM-11PM |
ThursdayThu | 11:55AM-3:15PM 6:30PM-11PM |
FridayFri | 11:55AM-3:15PM 6:30PM-11PM |
SaturdaySat | 11:55AM-3:15PM 6:30PM-11PM |
Visited second time today as like the food quality, again quality and taste of food is top class. All 3 dishes ordered were good.
However, their service was extremely poor, took a long time to take the order, then no coordination on what is ordered and whats brought to the table, had to ask multiple times for the tandoori roti...brought it only after the first two dishes (dry/drv gravy) were over. Serving staff looked confused and had total lack of coordination. Then at the billing found they billed extra (9 rotis instead of 6, added water bottle) and the swipe machine first could not be found and finally when it was it didnt connect for a good 15 minute or so. And this all happening on a week day with hardly 2-3 tables occupied, imagine the scene at full rush hour. Fayrouz needs to improve their service level and NEED TO IMPROVE BIG way.
1. Decent restaurant.
2. Good customer service, at least to us.
3. Food was good and tasty and justified the pricing except for two items. They charged 60 Rs 3 small pieces of Tandoori roti, which I think was way too high. Reasonable pricing in any good restaurant is 30 Rs. Also for coke can they charged 60 Rs which again is way too high, the same is available for 30-40 Rs at MRP and I dont see any justification for paying 20 Rs more.
Other wise all other items we tried were good be it Fish or Chicken.
Recommended? Definitely yes for the good food overall and ambience. Would have given 5 star but for two items over priced so giving 4.