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Response from the owner
20 days ago
Dear Guest, It was such a delight to have you dine in with us. We are conscious of the fact that our guests have many choices in today’s world and are indeed grateful for your choice to dine in at The Oterra. Thank you for this lovely review that you have shared with the TripAdvisor community. I am delighted to know that you were impressed with our hospitality and personalised care. It is gratifying to receive feedback such as yours which allows us to feel that as a brand we are headed in the right direction. Thank you for recognising our team - your acknowledgement will motivate them to do even better with each passing day. I feel absolutely blessed to be working with such driven, caring, and motivated individuals who genuinely work hard to ensure that all our guests leave as ambassadors of 'The Oterra Experience’. We are grateful for the opportunity to showcase our hospitality and look forward to welcoming you back soon. Best Regards, Srinivas Ramesh Adiga General Manager
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