DESI LANE TOPSIA⁩

Name: DESI LANE TOPSIA⁩
Address: 9/5/1, Topsia Rd, Kolkata, West Bengal, 83, India
Telephone: +919875379557
Price range: $$
Rating: 4.3

5710 votes

#369 of 1901 pubs & bars in Kolkata

Chinese, Italian, Mughlai

Open now 12PM - 12AM

$$$$ Price range per person INR 700

9/5/1, Topsia Rd, 83

Kolkata, West Bengal, India

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Chinese and Italian cuisines are to the pleasure of all visitors here. Most people note that you can eat good fried fish, chilli chicken and fried chicken here. In accordance with the guests' opinions, ice cream is tasty. This bar has delicious liqueur, rum or beer among its drinks. Great frappes are a decent choice.

The high ratings of DESI LANE TOPSIA⁩ would be impossible without the courteous staff. Enjoyable service is something clients appreciate here. Affordable prices are to be expected at this place. The fancy decor and spectacular atmosphere let guests feel relaxed here. This spot is ranked 4.3 within the Google grading system.

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Ratings of DESI LANE TOPSIA⁩

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Visitors' reviews on DESI LANE TOPSIA⁩

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Ritabrata Biswas 7 days ago on Zomato

Shivshankar was our server for the day. He made the evening fantastic.Food is really nice.

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Ipshita Seal 23 days ago on Zomato

The kebabs were kinda okayish, the service literally sucked if the restaurant isn't able to take the payment through dine-out they should have kept it off from zomato or Swiggy but they haven't they're just stealing people's money..The buffet menu is very simple we eat those foods on a daily basis at home so for that it doesn't mean to pay them..Only the good was their rooftop atmosphere but other than that it's a total wastage...I would never recommend anyone to go there...

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Rupam a year ago on Restaurant Guru

I had a deeply disappointing experience at Desi Lane Topsia on the night of October 23, 2023. Our group of six visited the establishment, had food and drinks, and encountered a significant issue when settling the bill. To our shock, the final bill included items we had ordered but never received at our table. We tried to resolve this with the manager, Vishal Gotecha, who refused to check the CCTV footage to verify our claims, stating that it couldn't be done within 12 hours.

Item number 13, 'Blender's Pride,' was listed on the bill with a quantity of 4 and charged at Rs. 144 per quantity. Additionally, they added a 6% offer availing charge, which resulted in an extra charge of (144x2) + 6% = Rs. 305.28. Despite our attempts to clarify the situation, we were forced to pay the full amount before leaving.

I attempted to contact the manager for the next three days, with little success. On the first two days, he promised to look into the matter once he was available but never did. From the third day onwards, he stopped answering my calls altogether.

Such unprofessional behavior and lack of customer service are unacceptable. I have filed a complaint with the Consumer Forum against Desi Lane Topsia to address this issue. I would strongly advise anyone considering a visit to this establishment to exercise caution and thoroughly check their bills, as my experience leaves me with serious reservations about their integrity and customer service.

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