This restaurant is known for offering Indian cuisine. Food delivery is an important benefit of Navaratna Restaurant. Try good salads, fried chicken and butter chicken to form your opinion about this place. You will enjoy its food, particularly tasty payasam and good ice cream.
Many people point out that the staff is appealing at this spot. Spectacular service is something guests agree upon here. From the guests' point of view, the atmosphere is pretty. But visitors rate this restaurant below average on Google.
I recently ordered a Chicken Biriyani Combo from D 9 Navaratna Restaurant through Zomato. The order included Chicken Biriyani, Malabari Kozhi Porichathu, and a 250 ml Pepsi for ₹375. My experience was extremely disappointing.
Quality and Quantity: The biriyani was of average quality. The chicken portion was just 10-20 grams, which is ridiculously small. The Pepsi provided was worth ₹20, and the quantity of the combo did not justify the price at all. Essentially, it felt like I paid ₹375 for a subpar biriyani and a ₹20 Pepsi.
Service:Although the delivery was timely (30-45 minutes), the restaurant failed to deliver on its promises. I was very hungry and had been looking forward to this meal based on past positive experiences, but this time, it was a letdown.
Customer Support: When I called the restaurant to address these issues, they rudely cut the call, promising to call back in 5 minutes but never did. They also ignored my WhatsApp messages.
Based on this experience, I feel that D 9 Navaratna is cheating its customers by providing misleading descriptions and poor service. I strongly do not recommend this restaurant and will not be ordering from here again.