Café Coffee Day

Name: Café Coffee Day
Address: 4th Cross, 5th Main Rd, Chennai, Tamil Nadu, India
Telephone: +919282500282
Price range: $$
Rating: 3.9

2729 votes

#295 of 7860 cafes in Chennai

34 more branches to eat in Chennai

Dessert, Vegetarian options

$$$$ Price range per person INR 200 - INR 400

4th Cross, 5th Main Rd

Chennai, Tamil Nadu, India

Anna Nagar East

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You can order tasty garlic cheese bread. Many visitors come here to enjoy good ice cream, brownies and belgian chocolate. After a long working week, you can try great cappuccino, iced coffee or chocolate frappe.

The efficient staff welcomes guests all year round. Prompt service is something clients like here. Fair prices are what you are to pay for your meal. Enjoy the lovely atmosphere here. But most people who use Google didn't grant this cafe a high rating.

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(3/5)

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Sanjana B S a month ago on Google

Very worst service by the staff and total arrogant behaviour towards customersbad experience we friends came to relax but the staff firstly provided wrong bill by adding extra add ons and secondly had the audacity to say clean up the table which we were seated in..is this how ccd treats customers.the management need to look into this behaviour issues of staff and take necessary actions. Highly disappointed with the staff service and also the coffee was not prepared well ..disrespecting customers will only add to your loss ccd Price per person: ₹400–600 Food: 1 Service: 1 Atmosphere: 1

Response from the owner a month ago

Hey! We are really sorry that you experienced this at our Café and it's inexcusable. Do share your contact number and the café details via email at [email protected] so that we can check and take precautions to ensure this doesn’t happen again.

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Vinay Sakrahalli a month ago on Google

Pathetic service and arrogant staff . They do not know how to talk to customers, I couldn’t even finish my coffee because I felt so disrespected. Service: 1

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Steve Vandse 3 months ago on Google

If you’re planning to relax at Cafe Coffee Day Vijaynagar, think again. This outlet is a total embarrassment to the CCD brand — it feels more like a desperate street tapri trying to wear a fancy logo. • Facilities Falling Apart: Forget comfort. Electric ports are dead, the fan is broken, and the AC — well, that’s just a decoration piece now. As for the bathroom? Either no water or half-functioning taps every single time. It’s shocking how they expect customers to stay even 10 minutes here. • Staff Behavior Worse Than a Roadside Stall: I barely entered and hadn’t even chosen a table when the staff jumped on me to place the order. Before I could even breathe, they were standing over me. And right after, I saw something absolutely shameless — a lady customer was stopped at the entrance itself and forced to commit to a minimum ₹300 bill just to sit inside. No notice, no prior information — just pure harassment at the door. • Forced Selling & Zero Transparency: I ordered a tea pot expecting a relaxing session. What do I get? A single tiny cup of tea — without any warning during ordering. When I questioned it, instead of apologizing, the staff casually shrugged and blamed the “head office” like it’s normal practice to fool customers. Absolutely no ownership. • Another Ridiculous Incident: On another visit, I wasn’t even in the mood for coffee or tea. I decided to grab a simple energy drink from their fridge. Guess what? The staff informed me that I must buy TWO cans — they refuse to bill just one. Seriously, since when do cafés force customers to buy double the quantity just because they feel like it? It’s clear they are not running a café anymore — they’re running a loot bazaar. • Overall Experience — Stress, Not Coffee: Instead of a peaceful café vibe, you feel like you’re fighting for your basic rights as a customer. The place is falling apart, the staff are poorly trained, and the attitude is absolutely disgusting. Zero respect for customers. Zero professionalism. Final Verdict: CCD Vijaynagar is a disgrace. If you care about your time, mood, and money — stay far, far away. CCD really needs to either fix this outlet or shut it down before it damages their entire brand reputation. Service: Dine in Meal type: Other Price per person: ₹200–400 Food: 1 Service: 1 Atmosphere: 1

Response from the owner 3 months ago

Hey! It is regrettable that we haven't done our best to give you a great experience at our Café. We try and maintain the highest standards across all our cafes. Do share your contact number and the café details via email at [email protected] so that we can check and connect with you. We certainly hope your next visit will be a memorable one.

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