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Response from the owner
8 days ago
Dear Mr. Deepak,Thank you for sharing your feedback on your recent experience at Cevi. We are truly sorry your visit was disappointing and didn't meet your expectations. We value all guest comments as they help us understand areas where we can improve.We sincerely apologize for the inconvenience regarding parking and valet service. We understand this is a crucial amenity, and we're actively exploring solutions to enhance accessibility for our guests. Your point is well taken, and we recognize this as an important aspect of a complete dining experience.We're also very concerned to hear your comments on the food quality. We aim to deliver exceptional flavors, and it's clear we fell short. Your feedback on the blandness, the feeling of flatness, and the texture of the meat is particularly critical. We are immediately reviewing our preparation methods and cooking techniques with our culinary team to ensure our dishes deliver the vibrant flavors and perfect textures we strive for, ultimately justifying their cost.We are, however, glad to know you found our service quick and attentive. Our team works hard to provide excellent hospitality, and we appreciate you acknowledging their efforts.We are committed to making the necessary improvements based on your valuable input.Yours Sincerely,The Management - CEVI