B
Butter Brews
a month ago
Hi Pranamee,Thanks for your feedback. While we understand you had finished your meal and it was raining, we were also managing a full house with other guests patiently waiting their turn. Our staff politely requested you to vacate the table so we could accommodate those guests - something any thoughtful diner would naturally understand.It’s interesting how some believe that once the service charge is paid, the table becomes theirs indefinitely - regardless of how busy the café is or how many people are waiting. We’re not sure that’s how hospitality is meant to work, but we’ll leave that open to interpretation.We're always striving to create a fair and respectful experience for all our guests - not just the ones already seated.As disappointed as you were with us, we were equally disappointed that the bigger picture wasn’t seen. If that means we’re not your kind of place, we genuinely respect that.Warm regards,Harsh