Burgrill - The OG's of Grilled Burgers

Name: Burgrill - The OG's of Grilled Burgers
Address: DSS 310, Panchkula, Haryana, India
Telephone: +911724186310
Price range: $$
Rating: 4.3

713 votes

#2 of 333 fast food in Panchkula

#17 of 1458 fast food in Chandigarh

Maybe this place was called Burgrill earlier.

Fast food

$$$$ Price range per person INR 200 - INR 400

Burgrill - The OG's of Grilled Burgers on map

DSS 310

Panchkula, Haryana, India

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This restaurant provides food delivery for the convenience of its customers. Google users awarded Burgrill - The OG's of Grilled Burgers 4.3.

Best in the city

Burgers

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Ratings of Burgrill - The OG's of Grilled Burgers

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(4.3/5)

713

Visitors' reviews on Burgrill - The OG's of Grilled Burgers

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Nishant Setia a month ago on Google

Mind blowing. Can’t believe the quality is so good. I can’t say anything about future if they maintain the same quality but it is really the OG in terms of quality at reasonable price. Thank you. Service: Delivery Meal type: Brunch Price per person: ₹1–200 Food: 5 Service: 5 Atmosphere: 4 Recommended dishes: Ultimate Snacker Burger, Veg, Vegetarian Burger Vegetarian offerings: Clearly labelled vegetarian dishes

Response from the owner a month ago

Hi Nishant We're thrilled to hear that you found our quality to be mind-blowing! Your praise for our commitment to offering excellent food at reasonable prices truly motivates us. We can't wait to welcome you back for another fantastic experience. For further feedback or questions, you can fill up this form https://burgrill.in/feedback and we will get back to you at the earliest. Team Burgrill

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anshul khadwalia 2 months ago on Google

I’ve been a very loyal customer of Burgrill for quite some time. I started ordering when I began gymming because I felt your offerings were healthy and reasonably okay. I’ve had a few concerns in the past as well, but they were always handled professionally by other Burgrill outlets, which kept me coming back. However, my experience yesterday was extremely disappointing and honestly quite shocking. The chicken I received in my order was completely stale. It had a very strong, unpleasant smell that clearly indicated it wasn’t fresh. I immediately called the outlet, expecting the issue to be addressed like before. But this time, the response was far from professional. I spoke to a person named Govind, and his attitude was completely indifferent ( all under owners supervision). Despite having placed over 50 orders with this same outlet, there was no effort to listen or resolve the concern. All he said was, “This is what we have, this is what we give.” I told him this could cost Burgrill a loyal customer, and requested that someone at least check the food to verify my claim. His reply was vague, saying they might look into it after the outlet shuts. But as expected, there was no follow-up, no apology, no concern. I’m honestly shocked at how casually this was handled. It’s not just about one bad order. It’s about how a serious concern from a loyal customer was completely ignored. If this is the kind of food and service being offered, it won’t just be me, you will lose many more customers. I never thought I’d have to write something like this, but I truly feel let down. I hope this feedback is taken seriously, because Burgrill was a brand I trusted. Sadly, not anymore. Food: 1 Service: 1 Atmosphere: 1

Response from the owner a month ago

Hi anshul We genuinely apologize for the disappointing experience you had with us. Your loyalty means a lot, and it’s disheartening to hear about the stale chicken and the lack of professional response from our staff. We take these matters seriously and are currently reviewing our food quality and service standards to ensure something like this doesn’t happen again. Your feedback is invaluable, and we are committed to regaining your trust. For further feedback or questions, you can fill up this form https://burgrill.in/feedback and we will get back to you at the earliest. Team Burgrill

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Arshiya Arora 3 months ago on Google

Ordered in and had the best cheat meal that I’ve had in a while! Their peri peri chicken burger and smokey bbq fries go so well together. It’s a combo to die for. I haven’t had a burger like this at any chain - their chicken coating is just different. It’s better! I highly recommend it. Service: Delivery Meal type: Dinner Price per person: ₹400–600 Food: 5 Service: 5 Atmosphere: 5

Response from the owner 3 months ago

Hi Arshiya It’s fantastic to hear that you enjoyed our peri peri chicken burger and smokey BBQ fries so much! We take great pride in our unique recipes and flavors, and it’s rewarding to know that they made your cheat meal special. Your recommendation means the world to us! For further feedback or questions, you can fill up this form https://burgrill.in/feedback and we will get back to you at the earliest. Team Burgrill

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