B
Response from the owner
2 months ago
Hi Varun, It’s disappointing to hear about your experience with the order mix-up. We understand how frustrating it can be to receive the wrong items, especially when dietary choices are involved. We’ll review our menu placement and order processing to ensure this doesn’t happen again. Thank you for bringing this to our attention. We are so sorry for your lackluster experience with Burgerama. We did not mean to disappoint you. Please allow us to make it up to you by granting us with another chance. We request if you could please share your contact number and Order ID with us at [email protected], so we can take this up with you at the earliest. Thank you and we hope to serve you again soon. Warmest regards, Team Burgerama