hello Mr. Basith Ahemed Greetings from TEAm Buddies cafe glad that you ordered. We accepted your order by 7:03 pm and we dispatched from our store by 7:30 pm and it was delivered to you by 7:44 pm, what delay in this, if you can give this time also then you should have went to nearby store and asked for 5 tea and made it 10 cups. Don't you understand that we don't need preparation time or riding time to deliver to you and as per 500ml tea we also gave you 5 Cups, you can even ask 10 cups or 20 cups do you think we could give. if you have more concern pls do reach our Founder and CEO Mr. Nirmal Raj -8220804250 Happy Brewing thank you.