Bektash Kakkanad

Thank you for your feedback on your recent order with us in Kochi. We are very sorry to hear that you were unhappy with the late delivery and the very small portion size of the kabab. We understand your disappointment and that you might not order again.We sincerely apologize for the delay in your delivery. This is not the service standard we aim for, and we are looking into the reasons for this late delivery to prevent it from happening again. We are also concerned to hear that the kabab quantity was very small and will be reviewing our portion sizes to ensure they meet our standards and customer expectations.We value your patronage, especially as this was your first order with us, and we would appreciate the opportunity to address your concerns and regain your trust. Please feel free to contact us directly so we can understand more about your order and how we can work towards making things right.We hope you might consider giving us another chance to provide you with a much better experience in the future.Best regards,   Ajmal SAOperations ManagerBektash

Dear Anjaly Biju,We are very sorry to hear that your French fries were not crispy and that you were unhappy with your order. We understand that crispy fries are a key part of the experience, and we regret that we didn't meet your expectations on this occasion.We would appreciate it if you could provide a little more detail about your order, if possible. This will help us understand what might have gone wrong and ensure it doesn't happen again.We value your business and hope you will consider giving us another opportunity to provide you with a better experience.Sincerely,   Ajmal BektashOperations Manager

Thank you for your fantastic review! We're thrilled you enjoyed your experience with us. Can't wait to welcome you back for another exceptional dining adventure.