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Food delivery is a big benefit of Bake story. The average score of this place on Google is 4.
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Visitors' reviews on Bake story
/ 221
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Devadeep
2 months ago on Zomato
all items given were wrong i ordered for 608 rupees and they gave things worth 180 rs and I didn't get refund
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Sherin Jose
2 months ago on Zomato
thankyou. it's beautiful.
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Ashwin Devadas
2 months ago on Google
We had a very bad experience at bake story.... Cake was good but customer service was very bad. Me and my cousin ordered cake for his son's first birthday. The staff who's handling cake section ( his name is Adarsh) was not cooperating and also have a bad attitude. He talks like insulting us. If we ask him something, he reply like making fun of us.... Apart from that everything is fine... Cake was awesome.... Management please be aware, these kind of employees will ruin your business... Service: Takeaway Meal type: Other Price per person: ₹2,000+ Food: 5 Service: 1 Atmosphere: 3
B
Response from the owner
2 months ago
Dear Ashwin,Thank you for taking the time to share your feedback. We’re truly sorry to hear about your recent experience with our customer service, and we deeply regret that it fell short of your expectations.While we’re glad you enjoyed the cake, we take your concerns about our staff’s attitude very seriously. Please accept our sincere apologies for any discomfort caused. This is not the standard of service we aim to provide, and we will be addressing the matter internally to ensure it doesn’t happen again.We value your feedback and would love the opportunity to make things right. Kindly reach out to us at +91 80-75235003 with more details so we can look into this further and resolve it appropriately.Thank you once again, and we hope to serve you better in the future.Warm regards,Bake Story Management.
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Dessert
$$$$
Price range per person INR 1 - INR 200
© OpenStreetMaps
contributors
Address
Azeez and Sons Tower, Fort Rd, Kannur, Kerala, India
Features
Сredit cards accepted
Delivery
Takeaway
Not wheelchair accessible
Instagram
@bake.story
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