Afraa Deli

Name: Afraa Deli
Address: Ground Floor, City Centre Salt Lake, Kolkata, West Bengal, India
Telephone: +918420397977
Price range: $$
Rating: 4.1

7411 votes

#556 of 17495 restaurants in Kolkata

1 more branch to eat in Kolkata

Delis, Italian, International

$$$$ Price range per person INR 1,000

Ground Floor, City Centre Salt Lake

Kolkata, West Bengal, India

City Center

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The piquant flavours of the International cuisine attract a lot of visitors. This cafe serves perfectly cooked spinach salads, chicken melt and creamed spinach. At this place clients can delve deep into delicious meals, and order good apple tarts, fruit tarts and Egg tarts. It might be cool to try delicious cordial, scotch or orange rum. Great chocolate frappe, bread drink or apple tea are among the most often ordered drinks at Afraa Deli.

This place provides food delivery for the convenience of its customers. Terrific staff members work hard, stay positive and make this place wonderful. If you want to enjoy fine service, you should visit this spot. From the guests' viewpoint, prices are average. The lovely lounge area and cozy atmosphere let guests feel relaxed here. 4.1 is what this cafe got from the Google rating system.

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Ratings of Afraa Deli

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(3.9/5)

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(3.9/5)

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Sumana Choudhury 28 days ago on Zomato

Arghadeep was really nice and the food was great with a great ambiance and service.

Loafer's Café 26 days ago

We thank you for your kind words of appreciation and encouragement and look forward to your continued patronage. Regards, Team Afraa

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Sutapa 28 days ago on Zomato

The whole restaurant was in low light. The food was good but the price on the higher side. The behaviour was very rude I was just standing to click a picture but somehow the manager was very rude and asked me to move from there though the place was empty. I felt very offended. I shall not recommend this place to anyone because of how they misbehaved.

Loafer's Café 26 days ago

We are extremely sorry for the in-convenience caused to you. We hope that we have been able to satisfactorily close your comment, kindly call us at +919836393942 to resolve the same. Regards Team Afraa

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Dipanwita Biswas 3 months ago on Google

We've been visiting Afraa Deli since the day it opened, and it has always felt like a cozy, welcoming place with delicious food and warm hospitality. What set it apart from other cafes was not just the food, but also the genuinely kind and respectful behaviour of the staff. However, over the past two weeks, I’ve visited three times and had a disappointing experience each time. There is a new staff member (I believe a server or attendant) whose behavior does not align with the standard we’ve come to expect from Afra. Unfortunately, he comes across as rude and lacking basic courtesy. His tone is abrupt, and he makes you feel rushed — as if you're eating at a roadside food stall rather than a warm classy café. Even during non-peak hours with plenty of empty tables, he repeatedly pushes for the bill before we’re even done eating, making the experience feel uncomfortable and unwelcoming. His only concern seems to be whether we’ve finished our food. He won’t wait for us to actually say we’re done or request the bill; instead, he keeps approaching with the same question, as if saying “please gobble your food and leave as fast as possible.” Afraa has always been a place of high standards and warm service — we sincerely hope this isn’t a new direction. If this continues, we may have to consider taking our business elsewhere. Meal type: Lunch Price per person: ₹800–1,000 Food: 4 Service: 1 Atmosphere: 2 Vegetarian offerings: Clearly labelled vegetarian dishes

Response from the owner 3 months ago

Dear Ms.Biswas; Thank you for sharing your feedback about your recent experiences at Afraa Deli. We apologize for not meeting your expectations and are truly sorry for the discomfort caused by our new staff member. We understand that our warm hospitality and kind service are what set us apart, and we're disappointed to hear that we fell short. We'll address this issue immediately and ensure that our staff is trained to provide the level of service you deserve. We value your loyalty and would like to welcome you back to experience the Afraa Deli difference once again. Please give us another chance, and if there's anything specific we can do to make it right, kindly let us know. Best regards, Afraa Deli Team Sridam Samanta 8670909055

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