Afraa Deli

Name: Afraa Deli
Address: Ground Floor, City Centre Salt Lake, Kolkata, West Bengal, India
Telephone: +918420397977
Price range: $$$$
Rating: 4.1

5411 votes

#591 of 21467 restaurants in Kolkata

1 more branch to eat in Kolkata

American, European, Indian

$$$$ Price range per person INR 600

Ground Floor, City Centre Salt Lake

Kolkata, West Bengal, India

City Center

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Indian and Italian cuisines are nice at this cafe. The cooks here prepare tasty grilled chicken sandwiches, fried chicken and grilled chicken salads. At this place visitors can delve deep into delicious dishes, and taste good brownies, cheesecakes and grilled mango. Here you may order delicious orange wine, cordial or beer. A selection of great iced coffee, ice tea or moccachino is provided to guests.

Afraa Deli is famous for its great service and friendly staff, that is always ready to help you. Affordable prices are something that should be noted about this place. The nice decor and peaceful atmosphere let clients feel relaxed here. This spot scored 4.1 in the Google rating system.

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Ratings of Afraa Deli

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(3.8/5)

227

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(3.9/5)

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Visitors' reviews on Afraa Deli

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Arpan Roy 19 days ago on Zomato

Afraa is a great place for a weekend brunch or coffee. The outdoor seating is the best part with a view of the city center courtyard. An equally important attraction is the amazing service staff with a special mention to Soumen. I visit infrequently once in a couple of months at times but Soumen is always there and he always remembers my order preordering it for me even before I sit down. This makes each visit to Afraa very homely and memorable. Thank you Soumen and thanks to the management of Afraa for selecting such a great place for ur cafe

Afraa Deli 18 days ago

Thank you so much for your heartfelt feedback! We’re truly delighted to know that Afraa feels like a home away from home for you. Your kind words about our outdoor seating and overall ambiance mean a lot, and we’re especially proud to hear about Soumen’s exceptional hospitality. We’ll be sure to share your appreciation with him and the entire team. Looking forward to welcoming you back for many more memorable visits!

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Arpita Banerjee 19 days ago on Zomato

Thanks for the food and the service Soumen

Afraa Deli 18 days ago

Thank you so much for your kind words! We're delighted to hear that you enjoyed the food and service. Looking forward to welcoming you back soon!

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Dipanwita Biswas a month ago on Google

We've been visiting Afraa Deli since the day it opened, and it has always felt like a cozy, welcoming place with delicious food and warm hospitality. What set it apart from other cafes was not just the food, but also the genuinely kind and respectful behaviour of the staff. However, over the past two weeks, I’ve visited three times and had a disappointing experience each time. There is a new staff member (I believe a server or attendant) whose behavior does not align with the standard we’ve come to expect from Afra. Unfortunately, he comes across as rude and lacking basic courtesy. His tone is abrupt, and he makes you feel rushed — as if you're eating at a roadside food stall rather than a warm classy café. Even during non-peak hours with plenty of empty tables, he repeatedly pushes for the bill before we’re even done eating, making the experience feel uncomfortable and unwelcoming. His only concern seems to be whether we’ve finished our food. He won’t wait for us to actually say we’re done or request the bill; instead, he keeps approaching with the same question, as if saying “please gobble your food and leave as fast as possible.” Afraa has always been a place of high standards and warm service — we sincerely hope this isn’t a new direction. If this continues, we may have to consider taking our business elsewhere. Meal type: Lunch Price per person: ₹800–1,000 Food: 4 Service: 1 Atmosphere: 2 Vegetarian offerings: Clearly labelled vegetarian dishes

Response from the owner a month ago

Dear Ms.Biswas; Thank you for sharing your feedback about your recent experiences at Afraa Deli. We apologize for not meeting your expectations and are truly sorry for the discomfort caused by our new staff member. We understand that our warm hospitality and kind service are what set us apart, and we're disappointed to hear that we fell short. We'll address this issue immediately and ensure that our staff is trained to provide the level of service you deserve. We value your loyalty and would like to welcome you back to experience the Afraa Deli difference once again. Please give us another chance, and if there's anything specific we can do to make it right, kindly let us know. Best regards, Afraa Deli Team Sridam Samanta 8670909055

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