3
Response from the owner
3 months ago
Dear Uday ji, Thank you for taking the time to share your review with us. We're thrilled to hear that you enjoyed the ambiance and food quality at our restaurant! However, we apologize for the inconvenience you faced with our online ordering system. We understand that you were unable to place an order using the District app, and our manager informed you that we don't receive payment from District. We appreciate your patience and understanding in this matter. As a gesture of goodwill, our team offered you a 10% discount, which we hope made up for the trouble. To ensure a smoother experience in the future, we would like to confirm that you have our direct contact number, 070382 96300, where you can reach out to us directly to place your order. We'll be happy to assist you with any questions or concerns you may have. Once again, we apologize for the inconvenience and appreciate your feedback. Your satisfaction is our top priority, and we'll do our best to resolve any issues promptly. Warm Regards, Team 360 Degree Multi-Cuisine Family Restaurant & Bar