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Response from the owner
a month ago
Dear Punith,Thank you for your feedback. We regret not meeting your expectations and would like to assure you that we source the highest quality raw materials, and all our food is prepared by trained personnel in a completely hygienic environment. The vadai is always fresh, and sometimes, during delivery, it may lose the crispiness you experience when eating it at the restaurant, but we take every care to maintain its quality. Neither our sources nor our personnel have changed, and we are committed to providing you the quality and taste you expect. We look forward to serving you again. 22nd parallel wishes you the best of health