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Response from the owner
16 days ago
Dear Dipen,Thank you for sharing your feedback. We truly appreciate your loyalty to our franchise. It’s concerning to hear about the delays with your order and the interaction you had with the staff. We value every customer's experience and it's important to us that our team communicates respectfully. We also apologize for the issues with the coconut rava dosa and filter coffee. Your comments will be shared with the team for our continued improvement. Thank you for giving us the opportunity to learn from your experience, and we hope to serve you better in the future.22nd parallel wishes you the best of health