The staff is creative that's what makes this restaurant so nice. Good service is something guests like here. The atmosphere of this place is comfortable. Hutea The Tea Hut(32-Sector) has got Google 4.1 according to the guests' opinions.
This store has kept below Dhaba level of waiters at his posh level restaurant. I request owner to take strict action on this event and train their employees better, your staff members are very manner less. Today we were sitting at Malhar road branch Time was near 8.15 pm. We were sitting normally at our table and waiting for our food, One of there Waiter come and was about to pick one out of our four chair, we told him that it’s occupied then he goes. Which we ignored Then after 5 mins there another waiter came and pickup our seasoning and chilly flanks from our table on his own, Without even asking and ran outside and place on another customer’s table, Which we ignored for twice. ( that waiter was wearing grey T-shirt and was of small height and was having plain moustache. Kindly see your Cctv. At 8 to 8.15 pm today. first front table from indoor entrance gate ) Then again after 2 min same person came and pick our ketchups without even asking and ran outside directly. This time we felt every much insulted and told their so called young manager that what kind of behaviour is this. He apologised a little on his own but that was not acceptable, we told him to cancel the ordered food which he denied and said ke sir Ab to food order place ho Gaya hai ab cancel nahi hoga. Kya gundagardi hai bhai yeh ap logo ki That grey T shirt waiter say that “ bacha bethe tha to Mai chilli. Utha ke le Gaya” par in reality. Woh chilli bahar Kisi or table wale ne Mangi thi to receiption se chilli lani ki mehnat na karke woh already occupied table se saman utha ke le Gaya. Woh bhi bima puche. Jase ham pagal betha hai. There 2-3 staff members gathers and start giving reasons. But non of them told their waiter to correct his behaviour. If this could happen in good restaurant like barbecue nation or kitchen 95 then they could have apologised very well and make 50% or 100% of bill complimentary, which we have experienced 1 year back. They gave us 50% discount on there mistake of poor service and there main manger personally came to our table and settled that matter professionally very well and also says that I will personally complaint about that staff and this will never happen again Food: 1 Service: 1 Atmosphere: 1