I have been an old customer of MBaker for quite some time, but my recent experiences have been extremely disappointing. Over the course of my last three orders, their lack of professionalism and commitment has been alarming. On multiple occasions, they assured me the cake was ready, only to cancel the delivery at the last moment citing reasons like an unavailable delivery person. One of the worst instances was when they claimed the cake was ready the day before, but on the delivery day, they informed me they couldn’t deliver it to my location and canceled the order. To add to the chaos, after I had already arranged a cake from elsewhere, they called again saying the cake was ready and I could collect it from their premises. This isn’t just poor service , it's completely unprofessional. Such inconsistent behavior is unacceptable for a business that should value its customers time and trust. It almost feels like they are operating with a sense of monopoly, disregarding customer satisfaction entirely. I strongly recommend everyone to buy from somewhere else. Service: Delivery Food: 5 Service: 1 Atmosphere: 1
Thanku m'beker eto sundor cake tar jonno amar husband khub khushi hoe6e tar jonmodine erokom ekta cake dekhe. Such a lovely cake. Cake flavour tao darun6ilo and so soft, frsh. Good quality cake. I am so happy.