iD The Marina Mall

Thank you for sharing your feedback and we sincerely apologize for the delay in service during your visit. Your feedback has been shared with our team for immediate review.We hope you’ll consider giving us another chance to make things right and provide you with the standard we strive for. Could you please share your contact number with us via our Instagram handle (instagram.com/idbyspi/) or our Facebook page (facebook.com/IDbySPICinemas) so that we can have our Restaurant Manager to speak to you about this, and ensure we provide a better experience.

We're very sorry to hear about your recent experience, and we sincerely regret that both the food and ambience did not meet your expectations.Your comment about the dosa is concerning, and we take it seriously. We will certainly look into the batter quality and preparation process to understand what went wrong. Quality and consistency are extremely important to us, and your feedback will help us investigate and address this issue with our kitchen team.We also apologize for the discomfort caused by the seating area. We understand how important a comfortable dining environment is, and we're actively working on improving ventilation and temperature control for our guests.We hope you’ll consider giving us another chance in the future. Could you please share your contact number with us via our Instagram handle (instagram.com/idbyspi/) or our Facebook page (facebook.com/IDbySPICinemas) so that we can have our Restaurant Manager to speak to you about this, and ensure we provide a better experience.

Dear Sir,Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed our hot vadas.We’re truly sorry that your experience at this branch didn’t live up to the standards you’ve seen at our other locations. We appreciate you pointing out the delays in service and the limited menu availability — especially the chaat items. These are areas we're actively working on improving, and your feedback helps us do that more effectively.We hope to welcome you again soon and provide the consistent, high-quality experience you expect from us.