artha coffee & co.

Dear Shreekanth Shetty,Thank you for your feedback. We’re truly sorry to hear about your experience with the chocolate mocha and French fries. At our restaurant, we take pride in preparing everything fresh, and our French fries are fried to order to ensure quality and taste. There’s no possibility of our food smelling bad, as we maintain strict hygiene standards. We’d love to understand more about your concern—please reach out to us directly @ [email protected] / +919901108808 so we can address this and ensure your next experience is exceptional.Best regards, artha coffee & co. Team

Dear Mujahid,We sincerely apologize for your recent experience with our order of Spaghetti Pesto Cream. We understand your concerns regarding the portion size and the food being cold, and we are very sorry for the dissatisfaction caused.Upon reviewing your feedback, we discovered there was a mismatch in the container, which led to a smaller portion being served than what you receive at our cafe. This was purely a mistake on our part, and we take full responsibility for the oversight.As a gesture of our commitment to your satisfaction, we are refunding 50% of your order value. This is not something we have done in the past, but we genuinely value your trust and want to make things right.Thank you for bringing this to our attention. We are taking this incident seriously to ensure it does not happen again. Please accept our apologies, and we hope to serve you better in the future.kindly reach out to us at [email protected] / +919901108808.