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Response from the owner
14 days ago
Dear Santanu, We sincerely apologize for your disappointing experience and understand your …Dear Santanu, We sincerely apologize for your disappointing experience and understand your frustration with the unexpected packaging fees. Our aim is to provide a pleasant dining environment and transparent pricing. We will review our billing practices to ensure fairness for all our valued customers. Thank you for bringing this to our attention. Requesting you to kindly share your order id, bill, contact details with us for the same. We can be reached at crmsupport@wowmomo.com. To us, you are the most important part of our business. We are nothing without our guests.More