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Response from the owner
2 months ago
Dear Rajnandini Saha, We're sorry to hear about your disappointing experience at our restaurant. Your feedback is important to us, and we apologize for the cold food and subpar service you received. We strive to provide high-quality meals and excellent service, so this is truly concerning. We appreciate your honesty and will address these issues with our team to ensure a better experience for our guests. Thank you for bringing this to our attention. Requesting you to kindly share your order id, bill, contact details with us for the same. We can be reached at [email protected]. To us, you are the most important part of our business. We are nothing without our guests.