White Gate Residency

Dear Santhosh Vijayan, Thank you for taking the time to share your valuable feedback. We sincerely apologize that your recent stay did not meet expectations. Your comments regarding the cleanliness of the linens, overall hygiene, and the condition of the Wi-Fi setup are concerning, and we understand how these issues may have impacted your experience. Please be assured that we take your feedback seriously. We are currently reviewing our housekeeping protocols and implementing immediate measures to enhance our deep cleaning processes. Additionally, we are in the process of upgrading our Wi-Fi infrastructure to ensure a more reliable and seamless internet experience for our guests. We genuinely appreciate your honest observations, as they help us identify areas where we must improve. We hope you will consider giving us another opportunity in the future to provide the high standard of service that White Gate Residency is committed to delivering. Sincerely, The Team White Gate Residency

Dear Prasannavadanan Thampi Thank you so much for your kind words and for taking the time to share your experience at White Gate Residency. We're delighted to hear that you found our rooms well-maintained and appreciated the quality of our service.It was our pleasure to assist in returning your charger—we’re always happy to go the extra mile for our guests. Your appreciation truly means a lot to our team.We look forward to welcoming you back again soon. Until then, take care! Team White Gate

Dear Suresh PG Thank you for sharing your feedback! We're thrilled to hear you had a positive experience at the hotel. We appreciate your input about the ceiling fan, and we’ll definitely consider it for future improvements. It’s great to know that the room, restaurant, and staff made your stay enjoyable. We hope to welcome you back soon for another pleasant stay near Vaikom Temple! Team White Gate