Fast food, Vegetarian options
$$$$
Price range per person INR 200 - INR 600
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You can always degust perfectly cooked chicken steaks, egg burgers and gnocchi at this cafe. Spend a good time here and share tasty gelato, brownies and pancakes with your friends. Visitors don't like latte at Qissa Cafe X Westleys.
This place is well known for its great service and friendly staff, that is always ready to help you. You will appreciate fair prices. There is a calm atmosphere and spectacular decor at this spot. Based on the users' feedback on Google, this cafe deserved 4.2.
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Visitors' reviews on Qissa Cafe X Westleys
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Nayaz lamik
13 days ago on Google
Food: 5 Service: 4 Atmosphere: 4
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Naseeba F k
19 days ago on Google
Yummy food and very filling. Food: 5 Service: 5 Atmosphere: 5
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Sheen Skaria
7 months ago on Google
During my recent visit to Qissa Cafe X Westleys in Panampilly Nagar, I held high expectations, given its trendy reputation. However, I left feeling underwhelmed and disappointed with both the culinary offerings and the service. The cold coffee was a letdown. Advertised as a refreshing latte, it felt more like a basic iced coffee. The expected rich, creamy texture was absent, and the flavor was lacking the robust coffee notes one would desire. The Banoffee Pie was another area where the cafe didn't hit the mark. Banoffee Pie is a dessert where flavors blend harmoniously—sweet bananas, rich caramel, and smooth cream—balanced delicately on a buttery biscuit base. Unfortunately, this dish was heavy on banana, overpowering the other elements. The caramel and cream were barely noticeable, which detracted from what should have been a dessert indulgence. The beef stroganoff also failed to impress. Traditionally, this dish is known for its tender beef slices cooked in a creamy, savory sauce with mushrooms and onions. However, I found the beef tough and undercooked, and the anticipated creamy sauce was practically non-existent. The overall composition felt lacking, both in texture and taste. The service experience contributed significantly to my dissatisfaction. Staff members seemed unengaged and inattentive. I encountered difficulty in communicating simple requests, such as lowering the volume of the background music, which was too loud and disruptive. Essential items like tissues were not promptly provided despite reminders. Furthermore, their demeanor lacked friendliness, making it difficult to feel welcomed or cared for during the meal. The process of settling the bill was cumbersome, with staff showing little urgency or courtesy. Given how critical customer service is in enhancing dining experiences, this aspect was notably lacking. Enhancements in the quality and execution of dishes, combined with training staff to be more attentive and interactive, could elevate the dining experience substantially. Currently, the cafe underdelivers on its promise, left me wondering where things went wrong in what could have been an enjoyable outing. Service: Dine in Meal type: Lunch Price per person: ₹800–1,000 Food: 1 Service: 1 Atmosphere: 1 Recommended dishes: Beef Stroganoff Vegetarian offerings: Clearly labelled vegetarian dishes
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Response from the owner
7 months ago
Hi, Sheen, Thank you for sharing your feedback .. We are so sorry. We're normally known for our exceptional attention to detail, and we regret that we missed the mark. We always aim to deliver a great experience, and we are gutted when we don't meet expectations. Thanks for taking the time to bring this to our attention. We will use feedback to make us better and to ensure this doesn't happen again.. And for your information the Cold Coffee we serve is Italian coffee , where the espresso is made from Moka Pot, with chilled milk & ice cubes.. And we use tenderloin beef for the stroganoff.. Thank you for posting a review and we're sorry to hear that your experience was not up to standards.. We would like to talk the opportunity to talk and investigate your feedback further.. Thank you
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Fast food, Vegetarian options
$$$$
Price range per person INR 200 - INR 600
© OpenStreetMaps
contributors
Address
Kadavanthra
Ground Floor, 55/942, G-130, Oppostie Central Park 3rd Cross Road, Panampilly Nagar Ave, Kochi, Kerala, India
Features
Сredit cards accepted
Delivery
Takeaway
Booking
Wheelchair accessible
Wi-Fi
Parking
Website
Instagram
@westleysrestocafe
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