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Response from the owner
6 days ago
Dear Ms. Pujitha Satya Chennupati Greetings! Thank you for sharing your experiences at the Hotel on the portal. It is disappointing to know that your experience with us during the recent visit to WelcomCafe was not up to your expectation and I appreciate the time you have taken to share the feedback. May I assure you that the hotel follows stringent processes for maintaining the required standards and these are further being reviewed and strengthened to ensure our guests’ comfort. We sincerely appreciate your time to speak to us and I would like to reiterate our assurance on our renewed commitment to ensure each of our guests enjoy the experiences and offerings at the hotel. The team at the restaurant joins me in requesting for another opportunity to showcase our abilities and we hope that we will soon have the pleasure of your visit at WelcomCafe. Thank you once again for your feedback. Responsibly yours Rajesh Nath General Manager