Name: Wafira
Address: 13, Ho Chi Minh Sarani, Kolkata, West Bengal, India
Telephone: +917439430273
Price range: $$$
Rating: 4.3

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Walking near Elliot Park, visit Wafira. Try tasty Dim sum, chicken tikka and paneer tikka. Get your meal started with good rum, martinis or liqueur. When visiting this place, it's a must to try great lemonade, coffee or juice.

Live music is performed by musicians in the evening. The friendly staff welcomes visitors all year round. Nice service is a strong point that plays a great role for the success of this spot. Prices here are reported to be adequate. At Wafira, people can enjoy the cozy atmosphere and fancy decor. Google users who visited this place state that the most suitable mark is 4.3.

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Ratings of Wafira

Zomato 4.1/5 ⋅ 618 votes Google 4.3/5 ⋅ 1915 votes Facebook 4.6/5 ⋅ 68 votes

Features

Outdoor seating Сredit cards accepted Delivery Takeaway Booking Wheelchair accessible Wi-Fi Parking TV

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Visitors' reviews on Wafira

749

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amit senapati

a month ago on Google

Food: 5 Service: 5 Atmosphere: 5

Response from the owner a month ago

Thank you so much for visiting Wafira and taking your precious time to give us a review.We are glad that you have enjoyed at Wafira. Hope to see you again partying with your loved ones.Regards,Team Wafira.

Suraj Samanta

Food: 1 Service: 1 Atmosphere: 1

Thank you so much for visiting Wafira and taking your precious time to give us a review.Regards,Team Wafira.

Sandip Mukherjee

7 months ago on Zomato

Complaint Regarding Unprofessional Behaviour by your Staff during my recent visit to your establishment on 18th April 2025.I visited Wafira with a friend and, as per your policy, we paid the ₹4000 cover charge before placing our orders. We were enjoying the food, drinks, and overall ambiance when, after some time, one of your staff members approached me in a very rude and unprofessional manner.While I was still consuming my food and drink, the staff member abruptly asked me to vacate my chair, stating that another customer (a woman) wished to sit at the table next to ours. I want to clarify that I have no objection to offering my seat to a woman, and I understand basic manners and etiquette very well. Being a manager in an international airline company, I strongly value professionalism and respectful behaviour.However, the way your staff approached me was unacceptable. There was no polite request, no “please,” just an order as if I were being commanded. It felt highly disrespectful and humiliating, especially in front of other guests. I felt so uncomfortable that I had to leave my food and drinks unfinished and exit the pub immediately.To add to my disappointment, when I brought the issue to the attention of your managers, I did not receive a proper or reassuring response. I was surprised by their lack of accountability and customer care.Please note that the entire incident is likely captured in your CCTV footage, which can confirm the validity of my experience.I have been a regular visitor to Wafira and have always appreciated the place. However, I’ve noticed that only select customers are given priority and good service, which is unfair to others who also pay and expect to be treated with equal respect.I request you to kindly train your staff in basic customer service etiquette. A restaurant or pub should never ask a customer to leave their chair while they are eating or drinking. It not only shows poor service standards but also damages your reputation.Due to this experience, I will no longer recommend your establishment to my friends or colleagues.Regards,Sandip

Wafira 2 months ago

Dear Guest, we’re sorry to hear about your experience. We take your feedback seriously and will look into the concerns you’ve raised. We hope you’ll give us another chance to serve you better.

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