Wafira

Name: Wafira
Address: 13, Ho Chi Minh Sarani, Kolkata, West Bengal, India
Telephone: +917439430273
Price range: $$$
Rating: 4.3

2451 votes

#68 of 1548 clubs in Kolkata

Asian, Dessert, Vegetarian options

Open now 5PM - 4AM

$$$$ Price range per person INR 2,000

13, Ho Chi Minh Sarani

Kolkata, West Bengal, India

Maidan

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If you appear to be near Elliot Park, you can go to Wafira. Taste nicely cooked Dim sum, chicken tikka and paneer tikka at this place. Try delicious rum, martinis or liqueur. This spot will offer you good lemonade, coffee or juice.

Invite your friends to Wafira with a romantic atmosphere. The staff is said to be pleasant here. Cool service is something that guests note in their comments. Prices are average for the quality you receive. As most visitors say, the decor at this place is nice. Google users who visited this spot state that the most suitable rating is 4.3.

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Sandip Mukherjee a month ago on Zomato

Complaint Regarding Unprofessional Behaviour by your Staff during my recent visit to your establishment on 18th April 2025.I visited Wafira with a friend and, as per your policy, we paid the ₹4000 cover charge before placing our orders. We were enjoying the food, drinks, and overall ambiance when, after some time, one of your staff members approached me in a very rude and unprofessional manner.While I was still consuming my food and drink, the staff member abruptly asked me to vacate my chair, stating that another customer (a woman) wished to sit at the table next to ours. I want to clarify that I have no objection to offering my seat to a woman, and I understand basic manners and etiquette very well. Being a manager in an international airline company, I strongly value professionalism and respectful behaviour.However, the way your staff approached me was unacceptable. There was no polite request, no “please,” just an order as if I were being commanded. It felt highly disrespectful and humiliating, especially in front of other guests. I felt so uncomfortable that I had to leave my food and drinks unfinished and exit the pub immediately.To add to my disappointment, when I brought the issue to the attention of your managers, I did not receive a proper or reassuring response. I was surprised by their lack of accountability and customer care.Please note that the entire incident is likely captured in your CCTV footage, which can confirm the validity of my experience.I have been a regular visitor to Wafira and have always appreciated the place. However, I’ve noticed that only select customers are given priority and good service, which is unfair to others who also pay and expect to be treated with equal respect.I request you to kindly train your staff in basic customer service etiquette. A restaurant or pub should never ask a customer to leave their chair while they are eating or drinking. It not only shows poor service standards but also damages your reputation.Due to this experience, I will no longer recommend your establishment to my friends or colleagues.Regards,Sandip

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sweta saraya a month ago on Google

Food: 4 Service: 4 Atmosphere: 5 Price per person: ₹2,000+ Recommended dishes: Paneer Tikka, Crispy Chilli Baby Corn Recommendation for vegetarians: Somewhat recommend