WOW Chicken

Name: WOW Chicken
Address: 2nd Floor, Viviana Mall, No FC07, Eastern Express Hwy, Thane, Maharashtra, India
Telephone: +919147423612
Rating: 4.6

386 votes

#1551 of 7071 restaurants in Thane

Chinese

ClosedOpens at 11AM

2nd Floor, Viviana Mall, No FC07, Eastern Express Hwy

Thane, Maharashtra, India

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If you never turned out to taste Chinese cuisine, get your chance at this restaurant. Food delivery is a big plus of WOW Chicken. In accordance with the guests' opinions, waiters offer perfectly cooked chicken leg, fried chicken wings and chicken strips here. A lot of people have noticed that the staff is efficient here. This place is famous for its lovely atmosphere. This spot scored 4.6 in the Google rating system.

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Ratings of WOW Chicken

Google

(4.6/5)

386

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Visitors' reviews on WOW Chicken

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Shreya Dutta 2 months ago on Google

I wish to express my disappointment in wow chicken because of stale chicken that was served against a bill of Rs. 785 and minimal amount of fries. The chicken had such bad after taste, non palatable and if I suffer from a health issue, I wish to know who will be hold accountable for the same. On pointing out the stale chicken, fries were taken as a replacement since I can't risk eating chicken here, ever again. Highly disappointed, this is shameful. Please take action as this is completely unacceptable. Food: 1 Service: 3 Atmosphere: 4

Response from the owner 2 months ago

Dear Shreya Dutta, We sincerely apologize for the disappointing experience you had at our restaurant. It's completely unacceptable for our customers to receive stale chicken, and we understand the seriousness of the situation. Rest assured, we are investigating this issue internally to ensure it does not happen again. Your feedback is valuable, and we are committed to upholding the highest quality standards. We hope for the opportunity to make this right in the future. Requesting you to kindly share your order id, bill, contact details with us for the same. We can be reached at [email protected]. To us, you are the most important part of our business. We are nothing without our guests.

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Ishan Shetty 2 months ago on Google

Absolute Disaster – WOW Chicken is a Scam! This place is an insult to food and customers alike. I visited the Wow Chicken outlet at Viviana Mall, expecting a decent high-protein meal, but what I got was a nightmare. The branding might look attractive, but don’t be fooled—it’s just a trap to rob you blind with garbage food. First, their GPay machine was completely useless. How can a food outlet in a premium mall not have a working payment system? I had to pay in cash, which was already an inconvenience. But that was just the beginning of this disaster. I had to wait 45 MINUTES for a simple Peri Peri Chicken order! And guess what? There was NOTHING "Peri Peri" about it—no spice, no flavor, just bland, disgusting chicken that made me want to puke. To make things worse, the so-called "manager" does everything—takes orders, cooks, and serves. What kind of joke is this? Clearly, they are too cheap to hire staff and are cutting corners at every step. The hygiene standards were pathetic—old, rusted cooking machines, dirty surroundings, and a manager who looked like he couldn’t care less about what he was serving. He was just going through the motions, clearly there just to collect his paycheck. And the chicken? Absolutely inedible! The quality was horrendous, making it clear they are using the cheapest, worst possible ingredients. This place is a scam, looting customers with their false advertising and pathetic service. I wouldn’t eat here again even if someone paid me. Avoid this fraud brand at all costs unless you want to ruin your day and your stomach!

Response from the owner 2 months ago

Dear Ishan Shetty, We are truly sorry to hear about your disappointing experience at our Wow Chicken outlet in Viviana Mall. Your feedback is incredibly important to us, and we assure you that we will address the issues you've raised with the utmost seriousness. We sincerely apologize for the inconvenience you faced with the payment system and the extensive wait time for your order. The concerns you've shared regarding hygiene and food quality are deeply concerning, and we are committed to taking immediate corrective measures. Thank you for bringing these issues to our attention, and we hope to have the opportunity to regain your trust in the future. Requesting you to kindly share your order id, bill, contact details with us for the same. We can be reached at [email protected]. To us, you are the most important part of our business. We are nothing without our guests.

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Madhura Khadpe 4 months ago on Google

I tried chicken regular popcorn. It was fresh and flavourful. Mexi chicken popcorn and tandoori grilled chicken was average. This outlet is located in Viviana Mall, Thane Service: Dine in Meal type: Lunch Price per person: ₹200–400 Food: 3 Service: 3 Atmosphere: 3 Recommended dishes: Chicken Fried Chicken Wings

Response from the owner 4 months ago

Dear Madhura Khadpe, Thank you for sharing your feedback! It's great to hear that you enjoyed the fresh and flavor-packed regular popcorn chicken. We'll definitely take note of your thoughts on the Mexi chicken popcorn and tandoori grilled chicken for further improvement. Your insights are valuable, and we appreciate you choosing our outlet at Viviana Mall, Thane. Requesting you to kindly share your order id, bill, contact details with us for the same. We can be reached at [email protected]. To us, you are the most important part of our business. We are nothing without our guests.

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