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Response from the owner
a month ago
Dear Ashik, Thank you for sharing your feedback. We truly value your input and are sorry to hear about your experience with our receptionist during check-in. It's important to us that every guest feels welcomed and respected. Your comments will be taken into consideration for staff training, as we strive to improve our customer service. Please feel free to reach out if you have any further concerns. Thanks & Regads Suresh Cumar Vivid Hotel