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Response from the owner
6 months ago
Thank you for your feedback. We're sorry to hear about your experience and appreciate you bringing these issues to our attention. 1. We take food safety seriously and will investigate the quality of our offerings, especially for patients with dietary restrictions. 2. Cleanliness is a top priority, and we will ensure our staff adheres to strict hygiene standards. 3. We value all our customers and will provide additional training for our waitstaff to improve service. 4. We apologize for the food quality you received; we will review our recipes and ensure accurate orders. 5. Your concerns regarding management will be addressed, as we aim to foster a more responsive environment. We hope to make improvements and provide a better experience in the future. Thank you for your understanding.