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Response from the owner
19 days ago
Hello Pavithra,Thank you for flagging this again from your team (repeated concern that has been highlighted by your team)We have reviewed the matter and taken corrective action by terminating Mr. Basha. While heavy weekend footfall may sometimes lead to challenges, this should not have occurred. This is our first negative review, and we sincerely apologize for the inconvenience. We have also ensured that the customer has been responded to politely and professionally.