All the customers love the menu that offers great Indian and Vegetarian cuisines at this restaurant. Utsav Restaurant scored 4 in the Google rating system.
“Overpriced Food, Rude Staff & Zero Hospitality” Worst experience at Utsav Restaurant. The staff here is extremely rude, arrogant and argumentative with customers. We ordered corn cheese balls overly priced around (₹500) which came with 8 pieces and a tiny portion of mayo-cabbage salad — clearly not sufficient. When we politely requested a little extra salad, the staff flatly refused and insisted it was chargeable. For a dish priced so high, one would expect at least some courtesy and customer satisfaction, but here it seems the restaurant cannot even afford to serve a spoon of salad. Clearly, customer satisfaction is not their priority. The menu is heavily overpriced for the quality and the service is downright pathetic. Would not recommend this place to anyone looking for a pleasant dining experience. Definitely not worth visiting — plenty of better restaurants around that value their customers. Meal type: Dinner Price per person: ₹800–1,000 Food: 3 Service: 1 Atmosphere: 1
See I would write a straight and honest review.. First thing first .. Avoid going on Sunday evenings..just to get rid of u kuch b banake de denge and fatafat billing kar denge so that waiting wale ko andar lo and repeat same process... Saara paise furniture pe kharcha kia hai and vo food k naam pe apse recovery kar rahe h.. Gives NO value for money on your food. 100 rupees k masala papad me he will give u pinch of yellow sev with little kodmi and a some chopped tomato on a fried papad...on complaining mr pradhan the waiter attending us said.. sorry, hum to yehi dete hai.. I think he forgot to mention ki "Sunday" ko hum yahi karte hai... Isse acha to masal khichiya milta hai with full veggies and cheese vo bhi 70-80 rupees me.. The waiter Pradhan having a big black mark on his forehead and beads necklace on his neck is utter rude and a stubborn person.. no smile..no suggestion..just a grumpy face twisted eyebrows as if we asked him to transfer his property... I don't know why is he having this behaviour..is he working for free??? Or is he serving food for free .. Don't know how to handle guests.. We called for supervisor or manager..he said bahar gaye hai..time lagega..grt.. And then coming on the main course part, the tandoor roti were half baked..and on again complaing on that..we got same answer..hamare yaha to yehi banta hai...I think he meant to say that half bake hum ni kia coz of rush and baki ka aap log apne stomach me bake kalo...and bhago yaha se... Our stomach got upset seriously on next day.. After dinner, finger bowl k liye 3 baar bolna pada..and mouth freshner apko main gate pe milega..main gate pe gaye to sab Khali.. freshner manga to again he vanished and returned after 15 min.. Naye guest ko andar leke table place karne me itne busy hai ki existing pe dhyan hi nahi hai..and then same process.. Moral of the story: Average food hai with fancy and cozy ambience.. Food k liye ja rahe ho mat jao. Aur jyada paise hai and samaj nahi aa Raha kya kare. .to shauk se jao. Meal type: Dinner Price per person: ₹600–800 Vegetarian offerings: Menu is all vegetarian, Vegetarian menu or section