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The Chinese and Indian cuisines attract visitors searching for a new experience. This restaurant is famous for its great service and friendly staff, that is always ready to help you. Based on the users' feedback on Google, Hotel Utsav - Pure Veg Restaurant deserved 4.3.
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Visitors' reviews on Hotel Utsav - Pure Veg Restaurant
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Binjan Shah
a month ago on Google
I visited this restaurant on my way to pune, second time as I had a good food experience on my previous visit. The food quality and taste is nice but this time there was a 0 star service. For small requests made, the staff made us felt less valued by the rude and rigid behavior. It being hospitality business catering small requests made by customer can drive the customer appreciation and makes them feel good and persuade to visit again. It was not just the staff with this rigid nature but it was similar experience when we discussed with Manager and then eventually the owner. Not a good experience this time. Not planning to visit anything again. Meal type: Dinner Price per person: ₹800–1,000 Food: 3 Service: 1 Atmosphere: 2
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Trupti
2 years ago on Restaurant Guru
I visited to Utsav near Viviana....with a family of 13 people. Such a rude behaviour by waiter (I would have respectfully called him server - but deserves to be called waiter)... tells us "chutney's will be chargeable" - 3 times" (by the way my bill amount was more than 12 K +......never visit hotel, ban them. Manager did not even apologized. Bad service, rude behaviour ....you take a call if u want with big group...and spoil your celebrations
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Ganesh Sankararaman
3 years ago on Restaurant Guru
The worst customer service you can expect. I would not have given even one star. This is just for the ambiance.
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Chinese, Italian, Vegetarian
$$$$
Price range per person INR 700
© OpenStreetMaps
contributors
Address
Athena, Eastern Express Hwy, Thane, Maharashtra, India
Features
Delivery
Outdoor seating
Takeaway
Сredit cards accepted
Parking
Booking
Wheelchair accessible
Website
Instagram
@hotel__utsav
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