SundaySun | 12PM-4PM 7PM-11PM |
MondayMon | 12PM-4PM 7PM-11PM |
TuesdayTue | 12PM-4PM 7PM-11PM |
WednesdayWed | 12PM-4PM 7PM-11PM |
ThursdayThu | 12PM-4PM 7PM-11PM |
FridayFri | 12PM-4PM 7PM-11PM |
SaturdaySat | 12PM-4PM 7PM-11PM |
URBAN BAR-B-QUE gave us the worst service in all of the above categories. Ground staff don't have any touch points with customers. They just serve food like a marriage function. For a group of 6 people, they placed one stick of each item on the barbeque. When we asked to refill the starters, they had the audacity to bring it at the end of our meal. Really bad timing & service.
Atmosphere & Tables are next bad experience, big tables & uncomfortable sofa's. Customers need to move front & back to take any item on the table. Only center-row tables get good lighting and the Corner tables are dark & really bad music. Also, customers can feel barbeque grill box heat on legs. Very bad design & experience.
Both Veg & Non-Veg Barbeque Costs the same. The menu & items are very basic & plain. Barbeque needs some unique taste. Not worth for money. Over all again it feels like having some street food.
Next, the buffet menu is a big disappointment, No Green & Red button indication in the item lable. So customers need to read & search for Veg & Non-Veg items. And the irony is that the veg items are named like "veg Chicken tikka", "veg mutton curry" etc.
On the buffet table “Indian breads - On demand” menu was kept in a small standee. But customers do not know where & how to get that item. No Ground staff are there to help, take orders & serve. Also, I noticed none of the customers got any Indian bread on their plates.
The quantity of green chutney & tomato sauce kept on the table is very low & bad quality & taste. Even if you request for more Quantity the time they take & way they serve is bad.
The dessert menu was ok, but again the icecreams were limited and the taste was poor.
At last, when we asked for the bill, they took their sweet time and we went to the counter to ask and pay for the bill. At the bill counter Fennel Seeds, Rock candy & betelnut were kept in a small cup & It was all mixed-up with each other.
Over All not worth for money & we had a really bad time.