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Response from the owner
27 days ago
Dear Shreya Shanbhag,We're truly sorry to hear about your disappointing experience at our restaurant. Your feedback is important to us, and we apologize for the slow service and the lack of authentic South Indian taste in your meal. We understand your frustration with the unavailability of certain items, and we will address this issue with our team to ensure a better dining experience in the future. Your previous positive experience with us means a lot, and we hope to have the opportunity to exceed your expectations in the future.I personally manage the Pimple saudagar branch and I would love to understand more about your experience. You can reach me on +91 6001882235 or email me at [email protected].. If I could get your contact details I will get in touch with you at the earliest to learn more about your experience with upsouth.