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Unvind Cafe - Best Place To Unwind
10 days ago
Hello Nakshay I am truly sorry to hear about your experience and the frustration caused by how your request was handled. We aim to provide a high standard of service, and it is disappointing to learn that we fell short of your expectations during your visit. Regarding the Peach Ice Tea, our standard portions are designed to include ice; however, we clearly missed the opportunity to handle your request with the courtesy and flexibility you deserved. Please be assured that your feedback concerning the service and Mr. Dibakar has been noted and will be addressed internally to ensure our team remains guest-focused, even when navigating special requests. We sincerely value your patronage and hope you’ll give us another chance to provide the premium experience we are known for. Thank you for unvinding with us.
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