Absolutely Terrible Experience at Udupiwala, Ranibagh (Haldwani) One of the worst dining experiences I’ve ever had. The food was bland, stale, and tasted like it had been reheated multiple times. But if you think the food was bad, the service will truly shock you — rude, inattentive, and utterly unprofessional. The staff’s attitude was downright pathetic. The icing on the cake? A cleaning lady casually walked up to our table after serving us and asked if the chutney we were eating was fresh or had already been eaten by us. When I asked her why she needed to know, she nonchalantly replied as if it might be passed on to someone else. Disgusting. This place clearly has no standards for hygiene or hospitality. Save your time, money, and stomach — go literally anywhere else. Avoid like the plague. Food: 1 Service: 1 Atmosphere: 1
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Response from the owner6 months ago
Hello Mr Sanwal, Thank you for taking the time to share your detailed feedback. We're deeply sorry to hear about your experience at Udupiwala, Ranibagh. This is far from the standard we aim to uphold, and your concerns — especially regarding hygiene and staff behavior — are extremely serious. Please accept our sincere apologies. We are urgently addressing this issue with our team to ensure such an incident is never repeated. We truly value your input, and we would appreciate the opportunity to speak with you directly if you're open to it. Your feedback will help us grow, and we hope to earn back your trust in the future.