Rhythm Lonavala: An All-Suite Resort

Dear Papitha ganesan, We're absolutely delighted to hear about your positive experience at Rhythm Lonavala. It truly warms our hearts to learn that our staff have left such a wonderful impression with their efficient and friendly service. Your satisfaction with the cleanliness of our rooms and the upkeep of our property is equally gratifying, as maintaining a high standard of cleanliness and comfort for our guests is of paramount importance to us. May we have the pleasure of providing you with the same delightful experience on your future visits. We're looking forward to hosting you again! Regards,Resort Manager

Dear Anita Babtiwale, We appreciate your feedback regarding your recent stay with us. It's wonderful to know that you admired our hotel's architecture. We strive to provide a space which is visually appealing to our guests. We are, however, concerned about your comments regarding the food. It is our aim to ensure each guest enjoys their dining experience, and it's disappointing to hear we fell short in this case. Your comments will be shared with our culinary team for consideration and improvement. Regarding your comment about walking, while the layout of our resort reflects the intent to provide a serene environment away from the bustle, we understand guests may find the distances a bit challenging. For convenience, we offer a golf cart shuttle service and we hope this would enhance your stay in future. We value your input as it helps us enhance our guests’ overall experience. We hope to have another opportunity to host you again and provide an experience that truly exceeds your expectations. Regards,Resort Manager

Dear Deshraj Meena, We're really sorry to read about your recent experience with us. Our primary aim is to offer top-notch services to our guests, so it's disappointing to find out that we fell short on your expectations this time. We will definitely take your comments into account and work harder towards improving our hospitality standards. In regards to our pricing, we aim to provide quality and value and we feel sorry to hear that you did not find this reflected during your visit. Our culinary team is equally saddened to learn that the food didn't meet your expectations. We'll make note of your feedback and strive to improve on these areas. Going forward, we'd love to have another opportunity to serve you better, if you decide to re-visit us in the future. Rest assured we endeavor to make your next experience worth remembering. We’ll do everything within our means to ensure we live up to the higher standards that are expected of us. Regards,Resort Manager