15 more branches in Hyderabad
Fast food
$$$$
Price range per person INR 1 - INR 200
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Order nicely cooked chicken tikka at this restaurant when you happen to be near it. Tibbs Frankie with takeout food is good for those guests who like to have dinner in a hurry. The cute staff works hard, stays positive and makes this place great. If you want to experience terrific service, you should visit this place. It's a pleasant place with the peaceful atmosphere. But google users haven't given this spot a high rating.
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ARUN KUMAR
3 months ago on Google
I had ordered two Chicken Tikka Frankies from the outlet. However, my overall experience was highly disappointing due to several concerns: 1. Overcharging Issue:
The listed price of one Frankie is ₹99, but I was billed ₹142 each. An additional ₹43 was charged for cheese, despite only a minimal quantity being used. Moreover, the preparation involved ordinary cooking oil instead of a standard quality medium. 2. Mandatory Cheese Addition:
Upon requesting a Frankie without cheese, the staff refused and insisted that it would only be served with cheese. This unfair condition appeared to be enforced solely to collect the additional ₹43 from customers. 3. Poor Taste & Preparation:
The overall taste of the Frankie was unsatisfactory. The cooking was rushed, resulting in undercooked food. The onions were simply chopped and placed directly on the curry without proper preparation. 4. Absence of Chicken in Filling:
Despite ordering a Chicken Tikka Frankie, the filling mainly contained gravy with masala and onions. Shockingly, there wasn’t even a single piece of chicken in the preparation. 5. Lack of Hygiene:
At the counter, three staff members were handling food without wearing gloves. No hygiene or sanitation standards were followed. I have also captured and uploaded photos highlighting the unsanitary conditions and the pricing inconsistency on the menu board. 6. Brand Reputation at Risk:
Tibbs Frankie has a good reputation in the market, but franchising operations to such untrained and careless individuals is severely damaging the brand’s image and credibility. 7. Violation of Customer Rights:
This is a case of overcharging, poor service, unhygienic food handling, and serving of improperly cooked and incorrect food items. Such practices directly violate customer trust and satisfaction. Request for Action: I sincerely request immediate corrective measures. Despite multiple negative reviews and feedback from customers, no visible action has been taken so far. Timely intervention is necessary before the issue escalates further and causes lasting harm to the brand’s reputation. Price per person: ₹200–400 Food: 1 Service: 2 Atmosphere: 2 Dietary restrictions: Not following Hygiene Standards using higher quantity of local edible oils while baking. Might have chances of increasing bad cholesterol
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Prudhvidhar Reddy
4 months ago on Google
Bad behaviour of service person towards customer. Food: 2 Service: 1 Atmosphere: 2 Service: Dine in Meal type: Lunch Price per person: ₹1–200 Recommendation for vegetarians: Would not recommend Vegetarian offerings: Not sure Parking space: Not sure
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Akuthota shiva kumar
7 months ago on Google
Food: 1 Service: 2 Atmosphere: 4 Service: Dine in
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Fast food
$$$$
Price range per person INR 1 - INR 200
© OpenStreetMaps
contributors
