Third Wave Coffee

Name: Third Wave Coffee
Address: Circle No 20, The Platina, House No 4-50/1, Ground Floor, Shop No 6, Hyderabad, Telangana, India
Telephone: +919620894022
Price range: $$
Rating: 4.5

547 votes

#14 of 2662 coffeehouses in Hyderabad

Pizza, Fast food, Dessert

$$$$ Price range per person INR 200 - INR 400

Circle No 20, The Platina, House No 4-50/1, Ground Floor, Shop No 6

Hyderabad, Telangana, India

Durgam Cheruvu

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To taste nicely cooked chicken sandwiches, paneer and cheese toasts is a really good idea. Nothing can be better than eating good croissants, chocolate custard and banoffee pie. A collection of delicious moccachino, frappes or cold coffee is recommended to visitors.

Third Wave Coffee is well known for its great service and friendly staff, that is always ready to help you. There is homey atmosphere at this place, as people see it. Google users who visited this spot state that the most suitable rating is 4.5.

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Ratings of Third Wave Coffee

Zomato

(4.1/5)

Google

(4.5/5)

497

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Visitors' reviews on Third Wave Coffee

/ 261

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Swaroopa Rani (SRK) 3 months ago on Google

Food: 4 Service: 4 Atmosphere: 4 Meal type: Other

Response from the owner 2 months ago

Hi,Thank you for your ratings. We look forward to seeing you at our café again.Best WishesTeam TWC

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Dipesh Ravariya 3 months ago on Google

Food: 5 Service: 5 Atmosphere: 5

Response from the owner 2 months ago

Hi,Thank you for your ratings. We look forward to seeing you at our café again.Best WishesTeam TWC

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Lava Kumar 4 months ago on Google

Disappointing Experience – Urgent Need for Improvement I recently visited Third Wave Coffee with my wife and, unfortunately, had a very disappointing and unacceptable experience. From the moment we arrived, we were not greeted by any staff, setting a poor tone for the visit. We ordered two breakfast combos and asked to scan our rewards via the app. The staff flatly stated it wasn’t applicable, offering no explanation or effort to assist further. The situation worsened when a server accidentally dropped a banana walnut tea cake on my wife, leaving a stain on her dress and breaking the plate. While he did apologize and brought a replacement, I was appalled to find a strand of hair in the new cake. I brought this to the staff’s attention. Though they replaced it again, there was no acknowledgment for the repeated inconvenience and lack of hygiene. This entire experience fell far below basic service and cleanliness standards. I am writing this not only to express our dissatisfaction but to strongly urge management to take accountability and implement immediate staff training and stricter hygiene protocols. Such negligence affects both customer trust and the brand’s reputation. I hope this feedback is taken seriously and improvements are made to ensure future guests are treated with the level of service and care they rightfully expect. Meal type: Breakfast Price per person: ₹200–400 Food: 1 Service: 1 Atmosphere: 2

Response from the owner 2 months ago

Hi Lava, We're truly sorry to hear about your recent experience at Third Wave Coffee. What you described falls far short of the standards we strive to uphold, and we deeply regret the discomfort and inconvenience caused. Your feedback has been shared with our team for immediate review, and we’re taking this seriously to ensure necessary improvements in both service and hygiene. We would request that you share your order/contact details via the below link or write to [email protected] so that we can look into it. https://forms.office.com/r/hhDUDRi4MY

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