It's easy to find this bar due to its great location. Many reviewers have noticed that the staff is friendly here. The Urban Hive Hotel is famous for its pleasant ambiance. This place is ranked 4.7 within the Google grading system.
everything is great about this place, from neat and clean rooms to services. the only issue is with parking as it's underground and if you have a small family vehicle chances are of you banging it somewhere Service: 4
I recently stayed at the Urban Hive Hotel and overall had a positive experience. The cleanliness was excellent, and the staff were very polite and welcoming, which was a great start to our stay. However, there were a couple of issues that disappointed me. When I initially booked the hotel 15 days in advance, it was advertised as having a free cancellation policy up until the day of check-in. I booked a family room with a queen-size bed and a single bed, which seemed suitable for our group of three adults and two kids. I even called the hotel to confirm that if we needed an extra bed, we could arrange it upon arrival, and they agreed. However, to my dismay, just a day after booking, the reservation was changed to a non-refundable one. This change was unexpected and frustrating. Despite these setbacks, we managed to enjoy our stay, thanks to the friendly staff and the comfortable room. However, these unexpected changes in the booking policy and the lack of prior information about the road closures did affect our overall experience negatively. Service: 5
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Response from the owner6 months ago
Dear Mr Mohan, Thank you for your valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. Thanks Hotel Team