They ruined my babies birthday. Utterly non professional and horrendous behavior, one should not step into such profession if one lack business skills. And here they lack both business and quality skills. First of all even after ordering 10-12 days prior they prepared an unsatisfactory cake, But also at last moment they ditched us and the cake did not get delivered (saying SORRY CAKE GIR GAYA). Putting us in a situation of embarrassment. HORRIBLE.
T
Response from the owner2 years ago
We sincerely apologize for any inconvenience caused but it was solely due to the last-minute changes that you wanted to the requirements. As proprietor of a small business, it requires considerable effort to prepare customized cakes, and unexpected alterations can pose significant challenges. However, we would like to clarify that we promptly fulfilled your initial request by preparing the cakes precisely as per your specifications, and pictures of both the cakes were sent to you as evidence of our adherence to your requirements. Any unintentional oversight on our part is deeply regretted, and we assure you of our commitment to providing the best possible service. Thank you for your understanding and consideration