The RoofTop Grill

Dear Didwmsha Goyari ji, Thank you for taking the time to share your feedback about your recent experience at our restaurant. We are truly sorry to hear that our service did not meet your expectations and that you found our staff to be lacking professionalism. We understand how important it is for our customers to feel valued and well taken care of during their visit. We are also disappointed to learn that the food quality fell short of your standards, resulting in an overall unsatisfactory experience. We apologize for any inconvenience this may have caused you. At The RoofTop Grill, providing exceptional service and high-quality food is our top priority. We appreciate your feedback and would like to make things right. Please share your contact number with us so that we can personally discuss your concerns and find a suitable resolution. Your satisfaction is important to us, and we would like the opportunity to address your grievances and improve your perception of our restaurant. Meanwhile, we appreciate your suggestion about the newly opened rooftop restaurant nearby. We are always open to hearing about our customers' experiences and recommendations. However, we genuinely feel that we can make improvements to meet your expectations and provide you with a great dining experience. Once again, we apologize for the inconvenience caused and hope to resolve the issue promptly. Warm Regards, Team The RoofTop Grill

Hi Mwkthang, We're sorry to hear about your disappointing experience at our restaurant and appreciate you taking the time to leave us a review. We're glad you enjoyed the rooftop ambience and found our seating comfortable. However, we sincerely apologize for the dissatisfaction you faced with the chicken lollipop and mint mojito. This is certainly not the standard we strive to uphold. We assure you that we take your feedback seriously and our team has already started investigating this issue to ensure such incidents don't occur in the future.  ‍ We also appreciate your positive feedback on the strawberry shake. We're glad that you enjoyed it amidst the disappointment. Once again, we apologize for your unsatisfactory experience and thank you for bringing this to our attention. Your feedback helps us improve and deliver a better dining experience to all our customers. Warm Regards, Team The RoofTop Grill

Thank you so much for your wonderful review! We're delighted to hear that you had a great experience at our restaurant It's fantastic to know that you enjoyed our enchanting ambiance and panoramic views of Udalguri town. We strive to create a welcoming environment where friends and family can relax and have a memorable time together. Your kind words truly motivate us, and we look forward to welcoming you back for another delightful visit. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.