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Namgyal Institute of Tibetology is a great attraction for tourists who come to eat at Summit Oriental Boutique Hotel & Spa after long walks. The great location of this place makes it easy to reach by any transport. Most users point out that the staff is cheerful. This spot is remarkable for its professional service. Google gives it 4.1 so you can choose Summit Oriental Boutique Hotel & Spa to have a good time here.
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Ramesh Gupta
2 months ago on Google
I recently stayed at Hotel Sumitel Oriental Gangtok for three nights, and while the location is excellent, the overall experience left much to be desired. The rooms are small, and the bathrooms are even smaller, making the stay uncomfortable. The lighting inside the room is poor, creating a dull atmosphere. Worse, bright stairwell lights seep into the room, disturbing sleep. The hotel must install dark curtains to fix this issue. Basic amenities are lacking. The hotel does not provide packed drinking water; instead, it offers self-filled bottles that are repeatedly used by different guests, raising concerns about hygiene and purity. We chose not to use them. Additionally, if you order food from Zomato or Swiggy, the hotel refuses to provide plates, which is highly inconvenient, especially since they do not have an Indian restaurant. Hot water for bathing is not available 24/7. It is supplied only at fixed hours which can be inconvenient for guests who need it at other times. One thing that surprised me was that the entire front desk staff leaves after 10 PM, leaving the hotel under the care of a single security guard. This feels like a major lapse in guest service and security. A hotel should always have a responsible staff member available to assist guests, especially at night. There is no full time housekeeping services, I sense this hotel management trying cost cutting in various services. There is no in-house Indian restaurant, there restaurant serves Korian cuisine which is a major drawback. Breakfast is order-based and just average. For a comfortable stay, the hotel must introduce a full-service Indian restaurant. I fell down from the stairs due to loose carpet and got pain in my back, this show carelessness of the front desk staff and I also sense quite rudeness in front desk staff name Lama, they also don't have generator backup when light gone. While the location is excellent, there are several areas where improvements can be made. With some changes, this hotel could offer a much better experience. Rooms: 3 Service: 2 Location: 5
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SUVANKAR SAHA
3 months ago on Google
The walls and floor of the rooms are not same glossy as the pictures are shown.Rooms are clean but not well maintained. Rooms are spacious. Though it was two bedded room, but easily 3 persons accomodate there. Room service is satisfactory. They provide Tea, coffees, bathing kit and dental kit. No Lift facility is there. Not recommended for Old agaed person. Rooms: 3 Service: 5 Location: 5
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Sankhadeep Sengupta
3 months ago on Google
Fastastic location & complementary breakfast but too tiny room & bathroom with lack of ventilation. Rooms: Very small rooms. Lack of ventilation. Nearby activities: Mall nearby, easy access to all shops & resturants. Walkability: Just on mall road. Food and drinks: Excellent complementary breakfast but no fooding option directly at hotel there's a cafe "Nom nom" at the ground floor. They serve decent food. Rooms: 2 Service: 5 Location: 5 Hotel highlights: Great view
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