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Response from the owner
a month ago
Dear Bharath sir, Thank you for bringing this to our attention. We're truly sorry to hear about your disappointing experience and the service you received from our staff member, Kiran. This is certainly not the standard we aim to uphold at The Night Bird. Please be assured that your feedback is being taken seriously and has been shared with our management team. We are addressing this internally to ensure such incidents do not happen again. We value your patronage and hope you'll consider giving us another chance to provide the high-quality experience we're known for. Warm regards, The Night Bird Management Team